Help & support
FAQs, contact, and bug reports.
Account & login
How do I create an account?
Download the app, open it, and choose Create account. You can sign in with Apple ID or use email + password. The account is free — you only pay if you upgrade to Pro.
I forgot my password — what now?
On the login screen, tap Forgot password. Enter your email — we'll send a reset link within minutes. If it doesn't arrive, check spam or email support@unfucg.com.
Can I delete my account?
Yes. Go to Settings → Account → Delete account. We delete all your data (chats, bookmarks, profile) within 30 days, per GDPR. The action is irreversible.
How do I change my email?
Go to Settings → Account → Email. Enter the new address — we'll send verification links to both the old and new email. The change takes effect after you tap both links.
Billing & subscription
How does the free plan work?
The free plan gives you full access to the feed, experts, protocols, and bookmarks. AI chat is capped at 10 messages per month. No credit card, no trial period.
What do I get with Pro?
Unlimited AI chat, access to the War Room (expert side-by-side comparison), notes export, and early access to new features. Price: $14.99/month on the App Store.
How do I cancel my subscription?
App Store subscriptions are cancelled in iOS Settings → Apple ID → Subscriptions. You keep Pro access until the end of the paid period. Web subscriptions are cancelled in your account dashboard on unfucg.com.
Do you offer refunds?
App Store subscriptions are refunded by Apple — file a request at reportaproblem.apple.com. Web subscriptions are refunded within 14 days of purchase — email support@unfucg.com.
What's the Founding plan?
Founding is a yearly plan for early adopters: $129/year, price locked for life (as long as you keep renewing). Includes everything in Pro plus an early-adopter badge on your profile. Limited to the first N users.
App features
What's the War Room?
The War Room is where you compare expert positions on a single topic. Type a question (e.g. "creatine before or after workout?") and we show different experts' takes side by side, with sources. Available on Pro.
Where do protocols come from? Are they verified?
Every protocol comes from publicly available expert content — podcasts, articles, books, papers. Each protocol links back to its source (recording or publication). This is not medical advice — check with a clinician before adopting anything.
Is this medical advice?
No. UNFUCG is a tool for navigating expert opinions — it aggregates publicly available content. Nothing in the app is medical advice, diagnosis, or prescription. Consult a clinician before changing diet, supplementation, or training.
How do bookmarks work?
Tap the bookmark icon on any protocol, quote, or recommendation to save it. Find them again in the Saved tab. They work offline once you've opened them once.
What are "contradictions" between experts?
Experts disagree — and that's important signal. We surface contradictions (e.g. "Huberman: coffee 90 min after waking" vs. "Attia: coffee right after waking") together with sources, so you can judge for yourself.
Can I follow specific experts?
Yes. Open the Experts tab, tap an expert, and hit Follow. New episodes, protocols, and contradictions from followed experts will show up in your notifications.
Data & privacy
Is my data secure?
We store data in Supabase (EU region, encryption at rest) and only transmit over HTTPS. Passwords are bcrypt-hashed. We only access what's needed to run the app — full policy at unfucg.com/privacy.
Who sees my chats with the AI?
Only you. Chats are encrypted in the database and only visible from your account. UNFUCG engineers access chats only if you file a bug report and explicitly consent to review.
Does the AI use my data to train models?
No. We use Anthropic Claude and OpenAI with the "no training" option — models are not fine-tuned on your conversations. Full processor list at unfucg.com/privacy.
How do I export my data?
Go to Settings → Account → Export data. We generate a JSON bundle with your profile, bookmarks, notes, and chats — the download link is emailed within 24 hours.
Does the app work offline?
Partially. Bookmarks and recently opened protocols work offline. Feed, AI chat, and search require internet. If you lose connection mid-use, we restore the last view when you're back online.
Didn't find your answer?
Email support@unfucg.com — we reply within 24 hours.